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Privacy Policy

 

Who is Hike Peru?
Hike Peru is a Peruvian small business which operates from Cusco (Peru) and which is run by three brothers. Hike Peru is in partnership with a local Brisbane Queensland (Australia) small business also called Hike Peru (Aus).

What do we collect and why do we collect it?
There are situations in which we ask you to give us information about yourself. This information includes things like your name, address, e-mail address and phone number. In some situations you may be able to interact with us anonymously. Payments made to Hike Peru are made through PayPal. This means that we do not collect any credit card details. We do not sell any contact details. The types of purposes for which we collect information about travellers include:

  • Processing purchase orders.
  • Providing travel detail support.
  • Providing technical support.
  • Obtaining, responding to and managing feedback from travellers.
  • Personalising or improving the way Hike Peru content is presented to you.

Information about other people
We welcome your contributions, but please respect the privacy of others and don’t share their information unless you have their explicit written permission.

If you want to include information about yourself we’ll take it that you understand how our services work and are happy for that information to be shared. If you are unhappy that personal information about you has been included in one of our products or on one of our bulletin boards, please let us know. Where reasonable and possible we will remove that information at the next practical opportunity – where it has been included in one of our publications that may be the next reprint or next edition.

Security
The security of your personal information is important. Hike Peru has in place proper security measures to protect your personal information.

Cookies
Hike Peru uses cookies to better serve you when you return to the website. A cookie is a piece of data that a site can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, some pages in the site may not work properly. Cookies are either persistent or session based. Persistent cookies are stored on your computer, contain an expiry date, and may be used to track your browsing behaviour upon return to the issuing site. Session cookies are short-lived, are used only during a browsing session, and expire when you quit your browser. Our sites use both kinds of cookies to provide a rich and session-based experience. The cookies are used to enable us to track anonymised users’ browsing patterns in order to provide statistical information to improve the usability of the sites.

Media Resources
All our media (photos etc.) are owned by us. Any photos used by Hike Peru are taking by us and  are not to be used by anyone else unless express permission has been given by Hike Peru. By participating in our treks, hikes or tours, you consent to have any photos taken by us with you in it to be used on our website and other marketing materials. You can withdraw your consent by contacting us and by providing all relevant details for us to be able to remove specific photographic materials.

Complaints, comments or corrections?
You generally have a right to access the personal information Hike Peru holds about you (although there are exceptions). For some Hike Peru services you can access your registration and keep your personal information up to date online (through “My Dashboard”). To access, correct, or update your other personal information, or if you have any questions about personal information, please contact us.

Feedback
By submitting feedback, you may be supplying Hike Peru with ‘personal information’. We collect this information so that we can use your comments to improve our products and services. We might edit, reproduce or incorporate your comments in other Hike Peru products and services. If you don’t want your comment reproduced or your name acknowledged, please let us know.

Complaints, comments or corrections?
Hike Peru is keen to share the views and experiences of others but if you are unhappy that personal information about you has been included in one of our products, please let us know. Remember, this means personal information about you as an individual, not information or opinions about your business. Where reasonable and possible we will remove that personal information at the next practical opportunity – where it has been included in one of our publications that may be the next reprint or next edition.

If you have any queries regarding personal information, please contact us and we will get back to you asap.